Washing machines, like all major appliances that utilize water, have a pair of pipes that bring in cold and hot water respectively. These pipes usually do their job without any problems, but sometimes after years and years of use, it's possible for the hot water pipe to burst or split open from years of exposure to high temperatures. When this happens, it can end up flooding your house or garage and can create a huge mess to clean up. If this has happened to you, this is how you should respond.
The first thing you should do is to shut off the water. But don't try to access the washing machine or the shut-off valve behind it at this time. If hot water is spraying everywhere, there's a strong chance that you could be scalded or burned while trying to access the valve back there. Instead, head outside and shut off the water main.
Shutting off the water main will put a stop to the flooding and will keep the problem from getting any worse in the short-term. Keep in mind that you shouldn't wade in to clean up the mess just yet: you'll want to do one more thing first.
Shut Off Again
It's a very, very good idea to shut off the electricity either to your whole home or the affected room(s) where the flooding has occured. Power outlets tend to be close to the washing machine, and the water pooling on your floor could have the potential for electrocution if you aren't careful. By shutting off the power entirely before you try cleaning anything up, you're protecting yourself and your loved ones from this happening.
Once the power is off, wait long enough for the water that's pooled on the floor to cool a little. You don't want your feet or legs to get scalded or burned. While you wait, you can start working on the next step.
Right now, what you need is a plumber. A plumber will be able to quickly and easily assess whether something went wrong with the pipe itself or if there's a connection problem that caused this flooding. It's also possible that there's an issue with your washing machine itself that caused the flooding, so your plumber will inspect that, too.
Once the problem has been fixed with a new pipe or whatever solution is necessary, your plumber may also help out by using a wet vac to clean up some of the flooding for you. Keep in mind that you'll still want to take steps to dry anything that was on the floor or impacted by the water so that it doesn't grow moldy, but by getting rid of the pooled water, you're already on the right path.
For more information, contact local professionals like those found at Windy City Rooter Inc.